How to Track a Lost Explay PRIMO (Black)

Explay PRIMO (Black), just like any other thing, can get lost. But, unlike a conditional wallet, the mobile device has a number of features that allow you to find Explay PRIMO (Black). It isn`t always possible to do it, but every user has a chance, and therefore it is important to have an idea of the ways to search.

How to track Explay PRIMO (Black) by geolocation

The optimal way to find the device is to use the geolocation feature. To access it remotely, you need to use the built-in Find Your Phone tool or an external app.

Find Your Phone

Every Android-based smartphone, including the Explay PRIMO (Black), is equipped with Google services. One of them is Find Your Phone, which helps you find a lost gadget. To find it, you will need:

1. Go to https://www.google.com/android/find through the browser on any device that has internet access.
2. Authorize in your Google account.
3. In the suggested list, select your phone.

If your mobile device has geolocation enabled, you will see your device's location on the screen. In addition, you will be able to perform a number of additional actions:

• call;
• lock your device;
• clear your device.

The first option is recommended, as it allows you to run a beep on your smartphone, which will help detect the gadget when you are in close proximity to it. If the phone cannot be found, it is suggested to lock the device so that attackers cannot gain access to personal information.

Using external apps

It is also possible to find a lost Explay PRIMO (Black) using external services, among which it is worth highlighting:

• bitdefender Mobile Security & Antivirus;
• lost Android;
• lookout;
• prey Anti Theft and others.

All of these programs, as well as their analogues, are available for free download in the Google Play Market application store. The only catch is that the search is possible only if the software is pre-installed. You will not be able to find the smartphone after the fact.

Contacting the police

The phone that was stolen is possible with the help of law enforcement agencies. And this method helps even if geolocation is disabled on the mobile device, as the location is determined by the SIM card. Before contacting the police, prepare a list of necessary documents, including the purchase receipt of the device, as well as its IMEI. In addition, do not forget that law enforcement will help find the stolen Explay PRIMO (Black), not the lost smartphone.

Important conditions for finding a smartphone

If you lost Explay PRIMO (Black), you can find the phone only if geolocation is activated on the mobile device and the Internet is working. Otherwise, neither Find Your Phone, nor any other application will be able to detect the gadget. And the police only consider reports of smartphone theft.

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