How to enable call recording on BlackBerry Passport

Despite the large number of additional features, modern smartphones continue to be used for making calls. And often users need to record a call on BlackBerry Passport. This will allow the device owner to present the MP3 file of the call as a weighty argument in the dispute, as well as simply to clarify individual details of the call.

There are several ways to record calls on BlackBerry Passport. The choice of a particular option depends on the firmware version and other factors that affect the functionality of the device. It is recommended to study all the ways of recording a call at once to choose the most convenient one.

How to record a call on BlackBerry Passport using built-in tools

BlackBerry Passport, like any other smartphone on Android, has everything you need to record a call without the use of auxiliary tools. To perform the operation, you will need to call a subscriber or answer an incoming call. After that, the call menu will appear on the device’s screen.

Here you need to click the "Record" button so that it is highlighted. This will be a direct indication that the call is being recorded. And it does not matter whether the person is talking through a conversational or multimedia speaker. In any case, recording is done at the system level.

Please note that the "Recording" button is not always displayed on the main screen of the call menu. Often it has to be activated through the additional menu which calls "More". Therefore, it is recommended to check all the settings of the standard dialer.

Call recording via third-party apps

Despite the fact that each subsequent version of the firmware carries a lot of new features, after the update, some smartphones work unstable. This happens when the user ignores the preparatory stage.

It happens that the phone BlackBerry Passport pre-installed application for making calls does not have the function of audio recording. This happens from time to time and depends on the specific firmware version. In this situation, you can bypass the restriction by installing third-party software. For example, CallRec:

Open the Google Play App Store.
Use the search bar to find CallRec and click Install.
After installation, run the program and agree to the terms of use.
Go to the "Recording rules" section and configure the settings for recording.
After performing the specified actions, all calls will be automatically recorded. At the end of the conversation, you only need to agree or refuse to save the call.

How to find and play a recorded conversation

After the user manages to make a recording on BlackBerry Passport, the question arises about further listening to the call. To do this, you will need to find a fixed call.

If the recording of phone conversations was made by the built-in tools of BlackBerry Passport, you need to open the file explorer and move to the "Recorder" folder.

The next step is to open the "Call" directory, where any recording of conversations made through a standard dialer automatically goes.

In this folder, you can see a list of MP3 files, named in any order. Sometimes the date of the record is used as the name. To play a recorded call, open the corresponding file.

In addition, you can also find the recording file through the standard Music app. Along with the songs saved in the memory of BlackBerry Passport, the recorded calls will be displayed here.

If there are no recordings of conversations in the audio player, it means that the Music app settings have restrictions on the length or size of automatically added tracks. The settings can be changed, after which the MP3 files of the recording will be displayed. In addition, you can use any third-party audio player from Google Play to listen to the call.

Finally, in a situation where the CallRec application was used to record a call on BlackBerry Passport, you need to search for the call file in the program itself. To do this, open it and move in through following menus: "All", "Incoming", "Outgoing" or "Favorites". It depends on the call type.

If you use other software to fix the call, you should check the location of the files with the developer. But most often, the records automatically get into the interface of a third-party program or they are located in its folder located in the internal storage of the smartphone.

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